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UCLA Health Patient Coordinator - Medical Hospitality Program in Los Angeles, California

Responsibilities

The UCLA Medical Hospitality Program (MHP) was developed with and supported by the leadership of the School of Medicine and UCLA Health. This program caters to a high profile clientele and donors to the University of California. This program is structured to provide the highest level of service to each patient.

In this role, you will be in charge of sales and client services and will be responsible for addressing new potential clients for MHP, presenting features & benefits of MHP to prospective clients. You will also assess client satisfaction with the MHP and ensure optimal integration of MHP within UCLA Health. You will work closely with all other MHP staff and back-up other administrative positions as needed. In this role, you may help support UCLA Comprehensive Health Program, an affiliated program with similar objectives, depending on programmatic needs specified by MSO/Director.

Qualifications

Must have ability to work in a demanding and fast-paced environment with high-profile patients/clients.

Demonstrable experience with assisting both executive and donor health clientele/patients required.

Must have ability to work in a demanding and fast-paced environment with high-profile patients/clients.

Must have demonstrable and exemplary verbal, electronic, and telephonic communication skills.

Ability to represent UCLA in a positive, professional manner and to follow the practice guidelines in maintaining MHP's presence and reputation within the Medical Enterprise.

Must follow all compliance matters related to MHP and UCLA Health.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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